Journal of Tax Research

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Competency-based human resource management is a powerful tool that emphasizes people's behaviors and contributes to organizational success. The purpose of this study is to present a model of managerial competencies of managers in the tax administration. This research was done by combined method and for this purpose in the quantitative part using Morgan table, 356 people were selected by simple random method and in the qualitative part, 30 people were purposefully selected from the managers of the Tax Affairs Organization as a sample. The data of this research were collected using library studies, interviews and questionnaires. In the qualitative part, MAXQDA software has been used and in Quantitative part, SPSS and AMOS software have been used. By analyzing qualitative data and reviewing the texts, a questionnaire was developed and after confirming and completing the questionnaires, the model was presented using confirmatory factor analysis and the accuracy of the model was examined. According to the research findings, the model of the dimensions of mental health, perfectionism, communication, commitment, individual ability, mental and social health in the field of general competencies, dimensions of managerial personality, managerial communication, managerial skills and leadership in the field of competencies Management, dimensions of tax intelligence and tax knowledge in the field of specialized skills were formed.

Keywords: Human Resources, Competency Models, Managers Competency, Tax Organization

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