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:: year 21, Issue 19 (10-2013) ::
taxjournal 2013, 21(19): 171-196 Back to browse issues page
A Study of Relationship between Quality of Work Life (QWL) and Performance of the Staff in Mazandaran Provin Tax Affairs General Directoratece
Abasalt Esmaeeli Lahmali *
Abstract:   (5414 Views)
The present research is to analyze the relationship between the variables of work life quality and the performance of the staff in Mazandaran province tax affairs general directorate in Sari according to Walton model. The statistical population under study includes 255 official and in-contract staff of Mazandaran province tax affairs general directorate in Sari who were busy working in 1388. The volume of the sample by using Morgan table was determined 160 people and the members of the sample were selected randomly. The data was collected through field research method. To measure the performance of the sample members, the archive of Mazandaran province tax affairs general directorate in Sari was referred to, and the scores of the latest evaluation were obtained and for the purpose of measuring the quality of work life, the standard questionnaire according to the eight variables of Richard Walton was used. The validity of the questionnaire was estimated by Kronbach alpha quotient with the measure of 0.86 and the reliability of the method was accepted through judging method. The research method under use was descriptive-measuring and correlative. The major theory of the present research was the relationship between the variables of the quality of working life and the performance of the staff and the minor ones were the existence of any relationship among all of the eight variables with the performance of the statistical population. For the test of the hypotheses, with the help of the SPSS software, the non-parameter correlation coefficient of Spearman was used and the results of the tests show that only among the four variables of social integration and unity in the organization, providing the chance of growth and permanent security, lawfulness in the organization and the social dependence of work life with the performance of the staff there is a significant relationship, and also the major hypothesis of the present research is accepted.
Keywords: Quality of Work Life, Performance, Tax
Full-Text [PDF 341 kb]   (2035 Downloads)    
Type of Study: Research |
Received: 2014/04/27 | Accepted: 2014/04/27 | Published: 2014/04/27
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Esmaeeli Lahmali A. A Study of Relationship between Quality of Work Life (QWL) and Performance of the Staff in Mazandaran Provin Tax Affairs General Directoratece. taxjournal. 2013; 21 (19)
URL: http://taxjournal.ir/article-1-200-en.html


year 21, Issue 19 (10-2013) Back to browse issues page
فصلنامه پژوهشنامه مالیات (علمی-پژوهشی) Iranian National Tax Administration (INTA)
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